Privacy policy

Istanbul Cuisine (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our website, services, or make purchases in the United States. By using our services, you agree to this policy.

1. Information We Collect

We may collect the following personal information:

  • Contact Information: Name, address, phone number, email.

  • Account Information: Username, password, preferences, and settings.

  • Payment Information: Credit/debit card details and transaction information.

  • Usage and Device Information: IP address, browser type, device identifiers, and website interactions.

  • Communications: Messages, reviews, or inquiries you send to us.

2. How We Collect Information

  • Directly from You: When you place orders, create an account, subscribe to our newsletter, or contact us.

  • Automatically: Through cookies, tracking technologies, and device data.

  • From Third Parties: Payment processors, delivery partners, and service providers supporting our operations.

3. How We Use Your Information

We use your information to:

  • Operate and improve our services.

  • Process orders, payments, refunds, and transactions.

  • Communicate regarding your orders, account, or customer support requests.

  • Send marketing or promotional communications, if you have opted in.

  • Prevent fraud, unauthorized activity, and security risks.

  • Comply with applicable laws and regulations.

4. How We Share Your Information

We may share your information with:

  • Service Providers: Payment processors, delivery services, IT providers, and customer support platforms.

  • Business Partners: For marketing, analytics, or promotional purposes.

  • Legal Authorities: When required by law or to protect our legal rights.

We do not sell your personal information.

5. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from them.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and support marketing. You can manage cookies through your browser settings.

7. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes described or comply with legal obligations.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

To exercise these rights, contact us using the information below.

9. International Data Transfers

Your information may be stored or processed outside the U.S. We take steps to ensure data transfers comply with applicable U.S. laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Last Updated” date.

12. Contact Us

Istanbul Cuisine
405 Bellevue Way NE
Bellevue, WA 98004
Phone: (425) 455-2101